Documentation & Help
Everything you need to deploy, manage, and troubleshoot your WhatsApp bot
Getting Started
Welcome to SAMKIEL BOT
SAMKIEL BOT is a WhatsApp bot deployment platform that lets you run your own bot 24/7 without managing servers. Here's how to get started:
- 1Create an account β Sign up with your email and WhatsApp number
- 2Verify your email β Check your inbox for the verification code
- 3Get free credits β New users receive 25 credits to start
- 4Deploy your bot β Follow the deployment guide below
Deploying a Bot
How to Deploy Your Bot
Deploying a bot takes 2-5 minutes. Follow these steps:
Step 1: Navigate to Deploy
Click the "Deploy" button in your dashboard or navigation menu.
Step 2: Configure Bot Settings
Enter your Bot Name, WhatsApp Number, and Owner Number.
Select your desired features like Auto Status View, Anti-Delete, and Command Mode.
Step 3: Confirm & Deploy
Review your configuration and click "Deploy Bot". Credits will be deducted upfront.
Step 4: Wait for Deployment
The system will provision your bot. This takes 2-5 minutes. You'll see a pairing code once ready.
Pairing WhatsApp
How to Pair Your WhatsApp Number
After deployment, you'll receive an 8-character pairing code. Use it to connect your WhatsApp number:
- 1Open WhatsApp on your phone
- 2Go to Settings β Linked Devices β Link a Device
- 3Tap "Link with phone number instead"
- 4Enter the 8-character pairing code shown on your dashboard
- 5Wait for confirmation β Your bot will go online within 30 seconds
Note: Pairing codes expire after 5 minutes. If it expires, restart your bot to generate a new code.
Understanding Credits
How Credits Work
SAMKIEL BOT uses a credit-based billing system. Credits power your bot's runtime and resources.
π° How to Get Credits
- β’ Signup Bonus: 25 credits (one-time)
- β’ Daily Claim: 5 credits every 24 hours
- β’ Referrals: 10 credits per successful referral
- β’ Purchase: Buy credits via dashboard
β‘ How Credits Are Used
- β’ Bot Creation: One-time cost based on resources
- β’ Daily Burn: Credits consumed every 24 hours while bot runs
- β’ Suspension: Bots pause when credits reach zero
Common Errors & Fixes
Troubleshooting Guide
Bot Not Connecting / Staying Offline
Possible Causes:
- β’ WhatsApp session expired
- β’ Pairing code not entered correctly
- β’ Bot crashed due to code errors
Solution: Delete the deployment and create a fresh one. Check the status page for server issues.
Credits Not Reflecting After Purchase
Possible Causes:
- β’ Payment still processing
- β’ Webhook delivery delay
Solution: Wait 5 minutes. If credits don't appear, email support@samkielbot.app with your payment reference.
Deployment Stuck on "Initializing"
Possible Causes:
- β’ High server load
- β’ Network lag
- β’ Invalid GitHub repository
Solution: Wait 10 minutes. If still stuck, refresh your dashboard or try redeploying. Contact support if the issue persists.
Bot Suspended Due to Low Credits
What Happened: Your credit balance reached zero, so the bot was automatically paused.
Solution: Add credits via purchase or daily claim. Your bot will resume automatically.
View Once Feature
What is View Once?
The View Once feature allows your bot to automatically save media sent as "View Once" messages on WhatsApp. This is useful for archiving or backup purposes.
How It Works
- 1. Someone sends a View Once photo/video to your bot
- 2. The bot intercepts the media instantly
- 3. Use the command below to retrieve it
Using the Command
You cannot access server files directly. Instead, simply send this command to the bot:
deyplayPrivacy Note: Use this feature responsibly. Respect user privacy and comply with local laws.
Still need help?
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